Accomplishment of our mission requires very close interaction with the end users of ITC services, as well as their system integrators and service providers. The purpose of this interaction is to provide clear insight of end users actual ITC requirements and specify how these will be met through effective combination of ITC components. Clear definition of such requirements facilitates our customers to make business decisions related to in-house development or outsourcing of selected ITC components and service providers to adopt an effective and profitable service delivery strategy.

 

Based on its core competencies that reside in the fields of test & measurement and Operations & Business Support Solutions, ADAPTit is capable of becoming the mediator between end users and providers of ITC services based on a four stages approach:


  • Analyze the requirements that should be fulfilled by the ITC infrastructure in order to facilitate achievement of our customers business objectives
  • Verify that the ITC infrastructure can support business processes, by maintaining the required service levels even under extreme conditions.
  • Support the ITC operations in a way that ensures sustained availability, expected service levels and efficient utilization of resources.
  • Optimize ITC operations by improving alignment between ITC components and business objectives.
 
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